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faqs
Are all your sneakers authentic?
Yes. Every pair we sell is 100% authentic, carefully sourced, and verified before shipping. We do not deal with replicas or fakes ever.
How fast do you ship orders?
We offer 24-hour tracked shipping on all orders placed before 12 PM (UK time). Orders after that are shipped the next business day.
Do you accept returns or exchanges?
Due to the nature of reselling and product rarity, all sales are final. Please ensure you select the correct size before ordering.
How can I contact customer support?
You can reach us via Instagram (@lucraviax) or email. We typically respond within a few hours during business hours.
Do you restock items?
We deal in limited and rare drops, so restocks aren’t guaranteed. Follow us on social media to stay updated on new arrivals.


